Free Shipping Within the USA
When you order:
- Double check that your email address is correct. Typos cause most problems.
- If you order by credit or debit card, just select your card (not Paypal). You can select to ship your order to a different address than your billing address. If you borrowed a credit card, please uncheck the “Shipping is same a billing” checkbox in the card window to expand this option. Enter your shipping address.
- If you use your PayPal account to complete your order, look at the top of the PayPal window to see if your address is correct. Make sure your address is updated, otherwise PayPal uses your default address (or your friend’s if it is not your account). See Paypal example pic.
- Be careful, because clicking “Complete Purchase” does not let you review, it finalizes the purchase.
- After completing payment, please wait until you are redirected to the Thank You page, before closing the app window.
- Within an hour you should receive an email confirmation of your order.
- IF YOU DO NOT receive an email confirmation, please contact us immediately. Also, check the email account listed in PayPal, or on your credit card, if different.
- If you contact us, please include all order details in your email. Thank you.
Shipping:
- Your purchase will be shipped for free using the U.S. Postal Service (USPS, Media Mail).
- A USPS tracking number of your package is sent to your email within 2 business days of your purchase. If you do not receive this email please contact us.
- Please note that we process orders placed Friday after noon, but the package may not be proccessed and shipped by USPS until Monday.
- Orders typically arrive within 3-5 days after you receive a tracking number.
- Note that recent federal job cuts have greatly affected USPS delivery times. Normal shipping is now 2-3 days longer.
- If your physical mailbox is too small for proper delivery of your book order, please look for a delivery notification slip from the USPS to retrieve your package at their facility. Also, check with friends and neighbors to see if they received it for you.
- No international shipping is available on this site. Please use the contact email to arrange for international shipping.
- To correct a mistake in your address or order, you must contact us right away so we can help you. Also see FAQ.
- We are happy to work with you, if you make a mistake or need help with your order. Please let us help by contacting us here.